TurnIQ

Intelligent
Queue Management

AI-powered queue automation that intelligently manages customer flow in real time—reducing wait times, optimizing service efficiency, and delivering a smoother, more personalized customer experience across every touchpoint.

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The Problem

Businesses struggle with unmanaged queues, overcrowding, poor visibility and unsatisfied customer.

Customer Frustration from Uncertain Wait Times

Customers experience long wait times with no clear service timelines or updates on their turn, leading to frustration and poor service experience.

No Real-Time Visibility into Queue Performance

Businesses lack real-time visibility into queue status, making it difficult to identify bottlenecks or improve service performance.

Manual Queue Systems that Break Under Pressure

Traditional queue systems are slow, rigid, and inefficient. Paper tokens, verbal calls, and static queues fails to handle peak-hour demand.

Inefficient Staff Utilization Due to Poor Queue Flow

Poor queue distribution leads to staff being overworked or idle, resulting in inefficient staff utilization.

TurnIQ - Transforming Queue Management

TurnIQ solves these challenges effortlessly with its intelligent, built-in features.

Location-Based QR Queue Entry

Instant QR-based queue entry with geo-verified on-site access—no apps or physical tokens.

AI-Powered Queue Optimization

Intelligent routing and counter allocation to reduce congestion and speed up service.

Smart Digital Tokens

Replaces manual tokens with mobile-friendly, error-free digital tokens with live queue position and accurate wait-time estimates.

Real-Time Queue Tracking

Live queue updates that keep customers informed and give establishments full visibility into current position, wait times, and flow.

Automated Turn Notifications

Instant alerts notify customers via inapp notifications and sms when their turn is approaching or ready.

Actionable Analytics Dashboard

Insights into wait times, peak hours, bottlenecks, staff efficiency, and service performance.

How it works

Using TurnIQ is simple and straight forward

Scan & Join

Customers scan a location-based QR code to join the queue instantly — no apps, no physical lines.

Get a Digital Token

A smart digital token is issued with live queue position and estimated wait time.

Wait Smart

Customers track progress in real time and receive alerts as their turn approaches.

Get Notified

Automatic notifications ensure customers arrive only when it’s almost their turn.

Serve Faster

TurnIQ intelligently manages queues and counters so staff serve customers faster.

Improve Continuously

Built-in analytics help businesses reduce wait times and optimize service flow.

Who Uses TurnIQ

TurnIQ is built for any organization that serves people in queues—across industries and service models.

Restaurants &
Cafes

Hospitals &
Healthcare Centers

Educational
Institutions

Retail Stores &
Showrooms

Salons &
Wellness Centers